FAQ

Have questions about CampPete.com? Here are some common questions and answers.

Q: What is CampPete.com?

CampPete.com is an online virtual world for kids. Kids create an avatar and can use their mouse to “walk” around a football themed world online. Inside the world, children can chat with other kids their age who love football. Coach Pete Carroll guides them through the world while teaching them sportsmanship, leadership, healthy habits and basic football skills.

Q: Who is CampPete.com for?

CampPete.com was created for kids who love football. And it’s not just for boys! Many girls also enjoy CampPete.com.

Q: How much does it cost to play?

Although we welcome children to play a limited version of CampPete.com for FREE, your child can become an MVP Member to gain unlimited usage including all of Coach Carroll’s tips on healthy living, leadership, teamwork and football. Plus, MVP Members have access to all of the camp’s great games and cool prizes... including a chance to meet Coach Carroll in person! Find out more about MVP MEMBERSHIP.

Q: Where does my money go?

A portion of all proceeds go to support Coach Carroll’s non-profit community outreach group, A Better LA! For more information, click here.

Q: What will my child learn by playing CampPete.com?

CampPete.com is not the average computer or video game. It’s also a LEARNING experience with real information for your kids about how to live a healthy, active lifestyle on and off the football field. Find out more about WHAT’S INSIDE.

Q: Can I set time limits for the amount of time my child spends on CampPete.com?

Coach Pete Carroll wants to help encourage your children to exercise. So after 90 minutes online, he’ll pop up on your child’s computer screen and ask them to try another activity or exercise instead. Coach Carroll also encourages parents to decide what you believe is an appropriate amount of time for your child to be on the computer and discuss it with them ahead of time. Set a timer, if necessary. And when it goes off, so does the computer!

Q: What methods of payment do you accept?

We currently accept VISA, Mastercard, American Express and Discover. If you wish to pay by check, please contact our customer service department by using the contact form below.

Q: Will my membership automatically renew?

Only monthly recurring MVP memberships automatically renew. Other membership plans do not automatically renew. To extend, change or cancel your membership plan, please go to Manage My Child's Account.

If you are on a recurring monthly paid membership plan, your paid membership will be automatically renewed on a month-to-month basis on the same day of the month every month so you can continue to access the paid member services without interruption. If you do not wish to have your paid membership automatically renewed and charged to you, you must cancel your paid membership at least one (1) days prior to day your membership renews each month. You may cancel your paid membership through the Manage My Child’s Account area of the Web site.

Also, some trial and/or promotional offers require you to enter your Payment Information at time of registration so that, once your free trial period has ended, your paid membership will be automatically renewed on a month-to-month basis so you can continue to access the paid member services without interruption. If you do not wish to have your paid membership automatically renewed and charged to you, you must cancel your paid membership at least one (1) day prior to the expiration of your free trial period through the Manage My Child’s Account area of the Web site.

Q: If there are multiple members in my family, can they be under one account?

Not at this time. All family members must have their own account.

Q: How are chats moderated and filtered?

CampPete.com is committed to creating a safe online environment for children and their families. We offer two state-of-the-art chat filtering systems for you to choose from. Find out more about them by going to Player Safety.

 

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